Merchant verification

Payment gateways require identity and business verification before live production access. Test mode works immediately; live keys unlock after approval.

Test first, verify for live

Test API keys (tp_test_…) are available as soon as you create an account. Live keys (tp_live_…) require an approved verification package.

Why verification is required

TowanPay connects to regulated payment networks (e.g. WeChat Pay, Alipay, Stripe, Paystack, and others). We must confirm your business identity, ownership, and compliance status before enabling live money movement — the same standard used by Stripe Connect, Adyen, and other payment platforms.

Verification protects your customers, reduces fraud, and ensures payouts reach the correct legal entity.

Documents we accept

Upload clear, legible scans or photos. Accepted: preferred for multi-page certificates. Images: PNG, JPG, or WEBP. Maximum file size: 10 MB per document.

Business registration / incorporation

Required

Official proof your business is legally registered with a government authority.

What to upload

Certificate of incorporation, business registration extract, or equivalent document showing legal entity name, registration number, and jurisdiction. Full document preferred — all pages if multi-page.

Accepted formats: PNG, JPG, WEBP, or PDF · max 10 MB

Government ID (director / owner)

Required

Photo ID for a director, owner, or authorized signatory who controls the account.

What to upload

Passport, national ID card, or driver's license. Name must match the business owner or authorized representative. You may redact document numbers not required for verification — keep name, photo, and expiry visible.

Accepted formats: PNG, JPG, WEBP, or PDF · max 10 MB

Business license

Optional

Industry or local operating license when your business type requires one.

What to upload

Current business or trade license issued by a regulator (e.g. food service, financial services, retail permit). Skip if your jurisdiction does not require a separate license beyond registration.

Required only when your industry or region mandates a separate operating license.

Accepted formats: PNG, JPG, WEBP, or PDF · max 10 MB

Bank account proof

Optional

Optional document confirming a business bank account for faster payout review.

What to upload

Recent bank statement or void cheque showing business name and account details. Redact transaction history if you prefer — account holder name and bank name should remain visible.

Optional — speeds up payout setup but not required for initial approval.

Accepted formats: PNG, JPG, WEBP, or PDF · max 10 MB

Other supporting document

Optional

Any additional document that helps reviewers understand your business.

What to upload

Tax registration letter, proof of address, partnership agreement, or other compliance document. Add context in the Notes field when submitting.

Accepted formats: PNG, JPG, WEBP, or PDF · max 10 MB

Merchant agreement

By submitting verification you accept the TowanPay Merchant Agreement and confirm that all information provided is accurate. You are authorizing TowanPay to review your documents for compliance purposes and to contact you if additional information is needed.

Read the full agreement at /terms.

Review timeline

  1. Submit — complete business details and upload required documents in the dashboard.
  2. Review — our compliance team reviews your package (typically 4–7 business days).
  3. Live access — once approved, live API keys and payment acceptance are unlocked.

While you wait

Keep integrating with test keys. Your sandbox project, webhooks, and orders continue to work throughout review.

Ready to submit?

Upload documents and track review status in your dashboard.

Go to verification